1. Introduction

This Privacy Policy explains how Gazand (“we”, “us”, “our”) collects, uses and protects your personal data when you use this website. We are committed to protecting your privacy and handling your data in a transparent and secure manner.

2. Who We Are

Gazand is a sole trader business providing property, electrical and plumbing services. For the purposes of data protection law, Gazand is the data controller of your personal data.

3. What Data We Collect

We may collect and process the following information:

Information you provide directly

• Name
• Email address
• Phone number
• Any information submitted via contact forms or enquiries

Automatically collected data

• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device and usage data

4. How We Use Your Data

We use your data to:

• Respond to enquiries and provide quotes
• Communicate with you about services
• Improve our website and user experience
• Maintain security and prevent misuse

We will only use your data where we have a lawful basis to do so.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Legitimate interests – to respond to enquiries and operate our business
• Consent – where you have opted in (e.g. submitting a contact form)
• Legal obligations – where required by law

6. Data Sharing

We do not sell or trade your personal data. We may share data with:

• Website hosting providers
• IT service providers
• Analytics providers (e.g. Google Analytics)

All third parties are required to handle your data securely and in accordance with data protection laws.

7. Data Retention

We only retain your personal data for as long as necessary to:

• Respond to your enquiry
• Provide services
• Meet legal or regulatory obligations

8. Cookies & Tracking

This website may use cookies to:

• Improve functionality
• Analyse website traffic
• Enhance user experience

You can control or disable cookies through your browser settings. (A separate Cookie Policy can provide more detail if required.)

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Request data portability

To exercise these rights, please contact us using the details below.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

11. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please Contact Gazand